Last modified: August 2022
Welcome! WildVoice respects your privacy and we are committed to protecting it through our compliance with this policy. When used in these Terms, “WildVoice”, “we”, “us”, “our” or the “Company” refers to the WildVoice entity set out on Schedule 1 with whom you are contracting.
This policy describes the types of information we may collect from you or that you may provide when you visit our website https://wildvoice.co, and our other related mobile websites, services, tools and other applications (collectively, collectively, the “WildVoice Platform” or the “Service”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Scope and Consent
This policy applies to information we collect:
It does not apply to information collected by:
Children Under the Age of 13
The WildVoice Platform is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Wildvoice Platform. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Wildvoice Platform or on or through any of its features/register on the Wildvoice Platform, make any purchases through the Wildvoice Platform, use any of the interactive features of the Wildvoice Platform or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of the Wildvoice Platform, including information:
We collect this information:
Information You Provide to Us. The information we collect on or through the Wildvoice Platform may include:
Booking Information. You may provide information to us when booking an Activity, such as travel plans or information about your group. We use a third-party booking platform called FareHarbor to book your Activities and process your payment or deposit. When you book an Activity, you agree to FareHarbor’s Terms of Service found here: https://fareharbor.com/legal/tos/customers/.
User Contributions. You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Wildvoice Platform or transmitted to other users of the Wildvoice Platform or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Wildvoice Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Social Media Information. We may offer sign-in services that allow you to use third-party login credentials to access the Wildvoice Platform. We may also offer services that allow you to share information with third-party social media websites such as Facebook, Instagram, Twitter, LinkedIn, and others.
Mobile Information: We may collect additional information from you if you access the Wildvoice Platform through a mobile device (e.g., your unique device identifier, device’s operating system, mobile carrier, location or GPS/geo-location).
The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Wildvoice Platform and to deliver a better and more personalized service, including by enabling us to:
How We Use AND RETAIN Your Information
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We use aggregate information about our users and non-personal information to analyze Wildvoice Platform and user behavior and prepare aggregated reports.
We retain information as long as it is necessary and relevant for our operations.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Service.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by logging into the Wildvoice Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to email@example.com.
Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into the Wildvoice Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to firstname.lastname@example.org. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Wildvoice Platform and visiting your account profile page.
You may also send us an email at email@example.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Wildvoice Platform, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Wildvoice Platform users. Proper access and use of information provided on the Wildvoice Platform, including User Contributions, is governed by our Terms of Service.
The technologies we use for this automatic data collection may include:
A few additional important things you should know about our use of tracking technologies (e.g., cookies, HTML-5 stored technologies):
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
NOTICE TO CALIFORNIA RESIDENTS
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of the Wildvoice Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
How We Respond to Do Not Track Signals for California Residents
California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how we respond to “Do Not Track” browser settings. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
We store and process your information on our servers located in the United States.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers and information access authorization controls.
It is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third parties.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Wildvoice Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Wildvoice Platform.